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Sales and Service Manager

2 months ago

Camden, New Jersey, United States Sodexo Full time

Job Summary

Sodexo is seeking a highly skilled Retail Store Manager to oversee the day-to-day operations of our retail outlets at Cooper Hospital in Camden, New Jersey. As a key member of our team, you will be responsible for managing a team of approximately 36 direct reports and ensuring the smooth operation of our cafes, coffee kiosks, and retail outlets.

Key Responsibilities

  • Manage and motivate a team of frontline staff to deliver exceptional customer service and drive sales growth.
  • Oversee the daily operations of our retail outlets, including inventory management, cash handling, and regulatory compliance.
  • Implement and utilize Sodexo's brand required tools and programs to drive sales and improve customer satisfaction.
  • Develop and maintain strong relationships with customers and stakeholders to drive business growth and improve customer loyalty.
  • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Collaborate with cross-functional teams to drive business results and improve operational efficiency.

Requirements

  • Associate's degree or equivalent experience.
  • 2 years of basic management experience.
  • 1 year of work experience in concessions, retail sales, or store operations.

What We Offer

Sodexo offers a comprehensive benefits package, including paid time off, holidays, medical, dental, vision, 401K, and access to ongoing training and development programs, tuition reimbursement, and health and wellness programs.

Equal Employment Opportunity

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.