Business Development Manager

3 weeks ago

Chicago, Illinois, United States Foundation of Little Village Full time
Job Title: Client Service Manager

Job Summary:

The Client Service Manager will be responsible for the successful administration of the Foundation of Little Village's Economic Empowerment Center Business Advise/Technical Assistance Program, Client Services, and the Referral & Linkages System.

This role involves working closely with organizations, entrepreneurs, staff, instructors, contractors, and community partners to deliver high-quality support services and agile referrals.

The ideal candidate is passionate about entrepreneurship, possesses strong project management skills, and is invested in growing culturally relevant programs to empower individuals.

Key Responsibilities:

  • Responsible for the successful administration of the Economic Empowerment Center Business' Advise/Technical Assistance programs and services, including Client Services, Orientation & Screening, Business Concepts & Technical Feasibility Analysis, Market Analysis, Management Analysis and Counseling, Business Planning & Financial Planning Assistance, and Referrals.
  • Develop and maintain strong relationships with community partners, local businesses, and other stakeholders to enhance program visibility and impact.
  • Represent the organization at community events, meetings, and other networking opportunities.
  • Prepare and submit regular reports on program activities, outcomes, and impact to the Program Director.
  • Oversee the maintenance of accurate records and databases related to program participants, activities, and outcomes.

Requirements:

  • Spanish language fluency.
  • Minimum of 1-3 years of experience in program management, preferably in a non-profit setting.
  • Strong interest in entrepreneurship and small business development.
  • Excellent project management, organizational, and leadership skills.
  • Outstanding communication and interpersonal skills, with the ability to engage and inspire diverse audiences.
  • Proficiency in Microsoft Office Suite, and Google Suite, understanding of CRM tools and other relevant software applications.
  • Passion for empowering individuals and fostering economic development through entrepreneurship.

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