Desktop Support Analyst

2 days ago


Waco, Texas, United States DYOPATH Full time
Job Title: Desktop Support Analyst

We are seeking a highly skilled and motivated Desktop Support Analyst to join our team at DYOPATH. As a Desktop Support Analyst, you will be responsible for providing technical support and assistance to our internal customers, ensuring that their computer systems and software are running smoothly and efficiently.

Key Responsibilities:
  • Analyze and resolve technical issues related to computer hardware, software, and network connectivity
  • Provide technical support and assistance to internal customers via phone, email, and in-person
  • Install, configure, and maintain computer systems, software, and peripherals
  • Document and track technical issues and resolutions using internal ticketing software
  • Collaborate with other teams to resolve complex technical issues
Requirements:
  • Bachelor's degree in Computer Science, IT, or related field, or equivalent work experience
  • Intermediate knowledge of computer hardware and software troubleshooting
  • Experience with Microsoft O365 Suite and SharePoint
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

At DYOPATH, we value our employees and strive to create a positive and inclusive work environment. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.



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