Sales Professional

1 week ago


Queens, New York, United States Cell Phone Repair Full time

Job Summary:

We are seeking a highly skilled Sales Professional to join our team at Cell Phone Repair. As a Sales Representative, you will play a crucial role in ensuring the success of our store by delivering exceptional customer service and managing the front-end operations.

Key Responsibilities:

  • Provide top-notch customer service by assisting customers in a professional and efficient manner.
  • Manage the front-end of the store, including cleaning, restocking inventory, and maintaining a positive store environment.
  • Work closely with the technical team to address complex customer inquiries and resolve issues.
  • Monitor sales trends, repair data, and warranty performance to identify opportunities for growth and improvement.
  • Develop and maintain efficient workflows to optimize store operations and achieve sales targets.
  • Collaborate with the Store Manager to set revenue goals and implement strategies to achieve them.
  • Develop and maintain a strong understanding of our products and services to effectively upsell and cross-sell.
  • Provide estimates and quotes to customers in a timely and professional manner.
  • Support the Store Manager in managing store operations, including inventory management, employee supervision, and customer relations.

Requirements:

  • Proven track record of delivering exceptional customer service in a retail or sales environment.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Basic understanding of technical terminology and ability to learn about our products and services.
  • Ability to work a flexible schedule, including evenings and weekends.


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