Airport Operations Agent

7 days ago


Portland, Oregon, United States Horizon Air Full time

Job Summary

The Ground Service Agent plays a critical role in ensuring the smooth operation of flights at Horizon Air. This position requires a high level of attention to detail, strong communication skills, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Load and offload luggage and cargo, transporting to various airport locations.
  • Distribute all necessary documentation to flight crews, including fuel slips, load plans, cargo manifests, and flight releases.
  • Marshal and push back aircraft as needed.
  • Prepare weight and balance forms and ensure load integrity by accurately inputting commodity codes and weights into a data entry system.
  • Provide aircraft services, including lavatory, potable water, aircraft grooming, deicing, and security searches.
  • Operate and/or drive various types of equipment, such as belt-loaders, tugs, air-start units, bag carts, lavatory carts, and deice trucks.
  • Execute aircraft tow operations as required.
  • Perform other duties as assigned.

Day in the Life

As a Ground Service Agent, you will be responsible for ensuring the safe and efficient movement of aircraft and cargo. You will work closely with flight crews and other airport personnel to ensure that all necessary documentation is completed and that aircraft are prepared for departure.

Requirements

  • Strong written and verbal communication skills.
  • Ability to juggle multiple tasks in a fast-paced environment.
  • Valid driver's license.
  • Ability to consistently lift 50 pounds.
  • Must be able to stand for long periods of time.
  • Must be able to bend, stoop, squat, reach, and grasp.
  • Ability to perform basic mathematics.
  • Ability to work a flexible schedule, including nights, weekends, and holidays.
  • Ability to participate in paid training that may require overnight travel.
  • Ability to obtain USPS Mail Handling Certification.
  • Ability to obtain airport security clearance.
  • Ability to communicate in English, high school diploma or equivalent, minimum age of 18, and authorization to work in the U.S.

Airport SIDA Badge Requirements

Important update for non-crew employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the SIDA Badge Requirements document for a comprehensive overview.

Job-Specific Leadership Expectations

Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be remarkable.

Compensation

USD $18.00/Hr.

Total Rewards

Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

  • Free stand-by travel privileges on Alaska Airlines & Horizon Air
  • Comprehensive well-being programs including medical, dental, and vision benefits
  • Generous 401k match program
  • Quarterly and annual bonus plans
  • Generous holiday and paid time off

For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.


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