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Airport Operations Coordinator

2 months ago

Portland, Oregon, United States Bags Inc. Full time
Job Summary

Bags Inc. is seeking a highly organized and detail-oriented Airport Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient operation of our wheelchair and walker transportation services.

Key Responsibilities
  • Coordinate and dispatch wheelchair and walker vehicles to ensure timely arrival at flights
  • Communicate with service crew and clients to track wheelchair location and job status
  • Perform general clerical duties, including photocopying, faxing, mailing, and filing
  • Relay work orders, messages, and information to or from work crews using telephones or two-way radios
  • Responsible for all occurrences related to dispatching wheelchair and walker vehicles
  • Filling in for Wheelchair Assistants as necessary
Requirements
  • High school diploma/GED or equivalent work experience
  • Must be at least 18 years old
  • Available to work various shifts
  • Ability to obtain an Airport Badge is required
  • Operations experience is preferred
  • Ability to multi-task is required
  • Customer service experience preferred
  • Experienced in dispatching and/or coordinating transportation routes for groups of people
  • Skill in communicating using two-way radio and telephone equipment
  • Computer skills, also Microsoft Office, internet, e-mail, etc. Excel experience preferred
  • Ability to meet attendance schedule with dependability and consistency. (flexible to work overtime as required)
  • Dispatcher and computer experience preferred
  • Ability to work with private information in a confidential and professional manner
  • Ability to stand for long periods of time
Appearance Guidelines

Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee's dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company's business standards.

  • For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
  • No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management
  • Clean & well-maintained approved uniforms must be worn on shift
  • Additional requirements as specified by management
Physical Demands

While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.