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Airport Customer Service Representative
2 months ago
ABM Industries is seeking a highly skilled and customer-focused Airport Customer Service Representative to join our team. As a key member of our airport operations team, you will provide exceptional customer service to airport passengers, ensuring a positive and memorable experience.
Key Responsibilities- Customer Service: Provide assistance and information to airport passengers, answering questions and resolving issues in a professional and courteous manner.
- Communication: Engage with passengers in a friendly and approachable manner, using clear and concise language to explain airport services and procedures.
- Problem-Solving: Think critically and resolve customer complaints and issues in a fair and timely manner.
- Teamwork: Collaborate with airport staff and other stakeholders to ensure seamless operations and excellent customer service.
- Language Skills: Fluency in English and Spanish is required.
- Availability: Must be available to work a variety of shifts, including weekends and holidays.
- Customer Service Experience: Previous experience in customer-facing roles is highly desirable.
- Education: High school diploma or equivalent required.
ABM Industries is a leading provider of facility services and solutions, dedicated to delivering exceptional customer experiences and creating a cleaner, healthier, and more sustainable world. As a member of our team, you will have access to comprehensive training and development opportunities, as well as a competitive compensation and benefits package.
