Financial Patient Advisor

2 weeks ago


Torrance, California, United States Providence Health & Service Full time
Position Title: Financial Patient Advisor

Job Category:
Patient Financial Services

Employment Type:
Full-time

Location:
Providence Health & Services

Shift:
Day

Role Overview:

The Financial Patient Advisor plays a crucial role within our team, engaging directly with patients and their families through various communication channels.

This position is dedicated to facilitating the resolution of patient accounts by managing financial clearances, collecting payments, securing sponsorships, and providing financial aid.

The Financial Patient Advisor is responsible for assessing eligibility, delivering educational resources, and completing applications for multiple State and Federal assistance programs.

They also support patients in determining eligibility for Providence Health & Services Financial Assistance. All duties are executed in alignment with Providence's mission, values, and ethical standards.


Key Responsibilities:
  • Engage with patients to address financial inquiries and provide support.
  • Facilitate financial clearance and payment collection processes.
  • Assist in the completion of applications for financial assistance programs.
  • Educate patients on their financial options and eligibility criteria.

Required Qualifications:
  • High School Diploma or GED.
  • Minimum of two years of experience in a healthcare setting, such as a hospital or clinic.
  • At least three years of proven success in a similar role, preferably within Providence Health & Services.
  • Experience with computerized account management systems, ideally Epic.

Preferred Qualifications:
  • Familiarity with healthcare reimbursement processes from insurance providers.
  • Previous exposure to medical terminology and health plan operations.

Why Choose Providence?

At Providence, we offer a comprehensive benefits package designed to support your well-being and professional growth. Our commitment to caring for our community drives us to provide exceptional support to our employees.

We believe in fostering an inclusive environment where every individual is valued and respected, ensuring that our workforce reflects the diversity of the communities we serve.


About Providence:

Providence is dedicated to our mission of "Know me, care for me, ease my way." We are committed to supporting our employees in their careers, enabling them to make a meaningful impact in the lives of others.

Join us in our mission to provide compassionate care to all, especially the most vulnerable populations.


Compensation:
Pay Range: $35.77

The stated pay range reflects the base salary; additional compensation may be available based on various factors, including shift differentials and other incentives.



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