Dental Office Coordinator

7 days ago

Columbus, Ohio, United States North American Dental Group Full time
Transforming the Dental Experience

Imagine working in a practice that delivers best-in-class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to be part of our mission to revolutionize the dental experience. We partner with North American Dental Group, which provides us with the necessary support to ensure excellent patient care.

Our Team's Commitment

We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. If you have the drive and passion to help others improve their oral health, come and be part of our team.

Responsibilities
  • Dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end-of-day reports.
  • Perform clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedule, verify, and confirm patient appointments.
  • Explain procedures and/or services to patients using dental knowledge.
  • Present financial policies and arrangements to patients, collect co-payments, and verify insurance coverage as appropriate.
  • Track appointments due to no-shows, cancellations, and late arrivals.
Qualifications
  • High School Diploma or equivalent (Associates degree preferred).
  • 1-5 years of customer service, insurance, or dental experience preferred.
  • Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed.
Benefits
  • Competitive paid time off for full-time and part-time team members, increasing as you grow in your career with us.
  • Comprehensive benefits package, including 401k.
  • Constant opportunities for career growth and continuing education.
  • An exciting atmosphere that allows for freedom and individuality, enabling our team to always strive to do the best for our patients.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

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