Front Office Manager
1 week ago
We are seeking a highly skilled and experienced Front Office Manager to join our team at Schulte Companies. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, managing front desk operations, and leading a team of front office staff.
Key Responsibilities- Monitor and manage front desk operations, including room inventory, rates, and packages
- Coordinate room blocking and ensure accurate room status
- Act as the primary point of contact for guests and resolve any issues or concerns
- Lead and motivate a team of front office staff to provide exceptional guest service
- Review and analyze guest feedback and satisfaction results to identify areas for improvement
- Develop and implement strategies to improve guest satisfaction and loyalty
- Collaborate with other departments, including housekeeping and valet parking, to ensure seamless guest experience
- Manage front office budget and ensure efficient use of resources
- Minimum of three years of experience in a similar leadership role
- High school education required, post-high school education preferred
- Strong leadership and communication skills
- Ability to work effectively in a fast-paced environment
- Basic math skills and ability to manage budgets
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- A chance to work with a leading hospitality company
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Front Office Manager
2 weeks ago
Albany, New York, United States Schulte Companies Full timeJob SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Schulte Companies. As a key member of our hospitality team, you will be responsible for providing exceptional guest service, managing front desk operations, and leading a team of front desk staff.Key ResponsibilitiesMonitor and manage front desk operations,...
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1 week ago
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