Pastry Department Supervisor
7 days ago
Festival Foods is seeking a highly skilled and experienced Bakery Assistant Manager to join our team. As a key member of our bakery operations, you will be responsible for overseeing daily bakery activities, leading a team of bakers, and ensuring exceptional customer service.
Key Responsibilities- Leadership and Management: Assist the Bakery Department Manager in overseeing bakery operations, leading the team of bakers, and stepping in to lead the department in the manager's absence.
- Training and Development: Train new bakery associates, focusing on our pastry offerings and food service standards, conduct performance reviews, and provide feedback.
- Operational Excellence: Maintain department standards, manage inventory, ensure accurate pricing, and uphold high cleanliness, quality, quantity, and safety standards in all aspects of bakery operations.
- Guest Service: Deliver outstanding food service by helping guests find products, taking special orders, and addressing any concerns with professionalism and care.
- Team Support: Support your team by setting a positive example, assisting with daily tasks, and fostering a productive work environment.
- Compliance and Safety: Keep accurate food safety logs, adhere to company policies, and address any policy violations promptly.
- Collaboration: Work with the Store Director, Bakery Director, and other department managers, and bakery team associates to exceed guest expectations and ensure smooth operations.
- Administrative Duties: Manage timekeeping accuracy, communicate with HR regarding scheduling issues, and ensure regular attendance in compliance with the work schedule.
- Teamwork: Perform other duties as needed to support the team.
- Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
- Education and Experience: High School Education or equivalent combination of education and experience.
- Leadership Skills: Ability to motivate and lead a team of bakers and pastry specialists, with strong oral and written communication skills.
- Technical Proficiency: Knowledge of technology and computer use, with a thorough understanding of the food service industry and retail bakery operations.
- Guest Focus: Ability to deal tactfully and effectively with guests and all personnel.
- Safety Knowledge: Comprehensive understanding of safety requirements and company policies, with the ability to recognize and address safety hazards. Willingness to obtain proper training and knowledge for equipment and procedures.
- Certification: Must have WI Certified Food Manager License (Company will cover certification cost if needed).
The Bakery Assistant Manager is a full-time hourly position. The work schedule will include mornings, afternoons, evenings, weekends, and holidays.
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