Room Attendant
1 week ago
Job Overview
The Housekeeper at Erin Hills plays a vital role in maintaining the cleanliness and orderliness of our accommodations. Responsibilities include making beds, sanitizing guest bathrooms, stripping linens, replenishing supplies, and ensuring that all areas meet our high standards of guest satisfaction.
Classification
Full-Time Seasonal, Hourly, Non-Exempt
Areas of Responsibility
All guest rooms in the lodge, five overnight cottages, and communal spaces such as the Village Clubhouse.
Common areas including board rooms, locker rooms, general restrooms, golf shop, dining areas, and administrative offices.
Key Responsibilities
- Efficiently remove and recycle all bedding from the previous night, following guidelines from the direct supervisor.
- Replace used bedding with fresh linens to facilitate timely bed-making.
- Thoroughly clean guest bathrooms in accordance with established protocols.
- Empty trash receptacles in guest rooms.
- Vacuum all designated areas, including staircases.
- Dust and maintain woodwork using appropriate cleaning methods.
- Promptly report any left luggage to the appropriate department for removal.
- Manage inventory effectively, ensuring housekeeping closets are stocked and organized.
- Contribute to maintaining the property to the highest standards.
- Report maintenance concerns to the Housekeeping Manager.
- Address guest complaints immediately, ensuring swift resolution.
Physical Requirements
Ability to perform physical tasks including bending, stretching, reaching, and lifting up to 50 lbs occasionally. Must be able to stand and walk for extended periods, including navigating uneven surfaces and stairs.
Personal Qualifications
Strong customer service skills, capability to work independently, and ability to collaborate effectively within a team.
Reports To: Lodging Manager
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