Room Attendant
2 weeks ago
Job Overview
The Housekeeper at Erin Hills plays a vital role in maintaining the cleanliness and orderliness of guest accommodations and common areas. This position involves various tasks aimed at enhancing guest satisfaction while adhering to the mission and values of Erin Hills.
Classification
Full-Time Seasonal, Hourly, Non-Exempt
Key Responsibilities
The Housekeeper will be responsible for:
- Efficiently removing and recycling all bedding from the previous night, following the guidelines set by the direct supervisor.
- Replacing used bedding with fresh linens to ensure timely bed-making.
- Thoroughly cleaning guest room bathrooms according to the established protocols.
- Emptying all waste bins in guest rooms.
- Vacuuming all areas, including staircases.
- Dusting and polishing woodwork as needed.
- Promptly notifying the appropriate department regarding any left luggage.
- Managing inventory by effectively stocking and organizing housekeeping supplies.
- Contributing to the overall upkeep of the Erin Hills property.
- Reporting maintenance issues to the Housekeeping Manager.
- Addressing guest complaints swiftly by informing the Housekeeping Manager.
Physical Requirements
The role requires:
- Physical dexterity, including bending, stretching, reaching, and carrying.
- The ability to lift up to 50 lbs occasionally.
- Standing and walking for the majority of the workday, sometimes on uneven surfaces.
- Walking and climbing stairs and navigating uneven ground.
Personal Qualifications
The ideal candidate will possess:
- Strong customer service skills.
- The ability to work independently.
- The capability to collaborate effectively as part of a team.
Reports To:
Lodging Manager
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