Skin Care Consultant

1 week ago


Old Saybrook, Connecticut, United States Ulta Beauty, Inc. Full time
Job Summary

We are seeking a highly skilled and passionate Skin Care Consultant to join our team at Ulta Beauty. As a Skin Care Consultant, you will be responsible for providing exceptional customer service, building strong relationships with guests, and driving sales in the skin care category.

Key Responsibilities
  • Contribute to meeting or exceeding store goals related to retail and service sales, guest loyalty, and omni-channel sales.
  • Ensure every guest receives exceptional service by greeting and engaging every guest, personalizing service to their needs, and recommending complementary products and services.
  • Courteously handle sales, refunds, and exchanges.
  • Routinely perform skincare analysis and product demonstrations with guests to drive sales and the guest experience.
  • Book appointments for, and support the execution of, services and in-store events that deliver an unrivaled guest experience while delivering on skin care sales goals.
  • Maintain prompt, regular attendance.
Requirements
  • High school diploma or equivalent preferred.
  • 1 year of relevant work experience or equivalent combination of education and relevant work experience.
  • Demonstrate significant competency in sales, products, and service.
  • Demonstrate a passion for skin care, solution-oriented products, and consultative selling.
  • Ability to build and maintain strong customer relationships.
  • Ability to work independently and as part of a team.
  • Ability to positively and proactively handle guest concerns and prioritize multiple tasks in a fast-paced environment.
  • Strong communication skills.
Working Conditions
  • Frequent mobility throughout the store during shift.
  • Frequent standing, bending, reaching, pulling, pushing, and twisting during shift.
  • Continuous lifting and/or moving up to 10 lbs. during shift.
  • Continuous coordination and manipulation of objects during shift.

Ulta Beauty is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment where all employees feel valued and empowered to succeed.


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