Customer Service Specialist

2 weeks ago


Novi, Michigan, United States Bob's Discount Furniture Full time
Position Overview

As a Customer Service Specialist at Bob's Discount Furniture, you will play a crucial role in ensuring customer satisfaction and enhancing the overall shopping experience.

Key Responsibilities
  • Order Management: Accurately input customer orders into our system, ensuring completeness and precision.
  • Payment Processing: Handle payments and direct them to the appropriate accounts efficiently.
  • Customer Interaction: Respond to incoming calls and address customer inquiries in a professional and timely manner.
  • Delivery Coordination: Schedule deliveries that align with customer preferences and convenience.
Skills and Qualifications

The ideal candidate will possess strong communication skills, attention to detail, and a commitment to providing exceptional customer service. Join us in creating a welcoming environment for our guests.



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