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Insurance Customer Support Specialist
2 months ago
At Peggy Bates Agency, we are pleased to present a fulfilling opportunity for a Customer Service Representative to become an integral part of our organization. If you are dedicated to helping others and delivering outstanding customer service, this position is ideal for you.
POSITION OVERVIEW:As a Customer Service Representative at Peggy Bates Agency, you will be essential in providing exceptional service to our clientele, thereby enhancing the overall success of our insurance agency. Your attention to detail, interpersonal abilities, and dedication to customer satisfaction will be crucial in this role. Key responsibilities include responding to customer inquiries, collaborating with colleagues, and proactively addressing the needs of our community.
If you possess a customer-focused mindset and a caring approach, we encourage you to consider this opportunity. We provide avenues for growth for motivated individuals who are enthusiastic about sales and excellence in customer service.
KEY RESPONSIBILITIES:- Establish and maintain strong customer relationships, ensuring timely follow-ups as needed.
- Provide prompt, accurate, and friendly service, addressing questions regarding insurance options, coverage details, policy changes, and more.
- Utilize a customer-first approach to inform clients about insurance products.
- Communicate effectively to fulfill customer needs and support business development.
- Preference for candidates with a Property and Casualty License.
- Strong commitment to delivering outstanding customer service.
- Ability to address customer inquiries and proactively identify their needs.
- Excellent communication skills for engaging with customers and collaborating with team members.
- Proactive problem-solving capabilities.
- Competitive hourly wage with commission and bonus opportunities.
- Potential for career advancement and professional development.
- Generous paid time off, including vacation and personal/sick days.
Become part of our agency and gain valuable experience to further your career in the insurance sector.
