ERP Conversions Manager
3 days ago
Job Summary: The Senior Manager – ERP Conversions will be responsible for managing and coordinating ERP (Enterprise Resource Planning) implementations to achieve defined objectives of scope, cost, schedule, and quality.
Key Responsibilities:
- Personally exhibits, recruits and coaches associates consistent with Core Behaviors
- Responsible for promoting a culture of safety
- Lead key projects from scoping through implementation.
- Apply LEAN principles to identify opportunities for improvement and make process changes.
- Define strategy and requirements to achieve successful rollout.
- Monitor cost, progress, and quality of projects.
- Communicate information with appropriate areas of the organization, including IT, Human Resources, and product and supply management.
- Schedules projects and ensures they are completed within budget, on time, and according to internal or external customer satisfaction.
- Prioritize tasks and coordinate resources on assigned projects.
- Remove barriers and make key decisions in order to achieve the desired project results.
- Reviews and makes recommendations to change current and future ERP system requirements to meet organizational needs.
- Perform trouble shooting problem solving as needed.
- Deploy staff as needed to provide outstanding customer service.
- Perform other duties as assigned
- Perform all work in accordance to ISO processes and procedures
Requirements:
- Very high level of proficiency on the applications and procedures used (specifically SQL, Commerce Center and Crystal Reports)
- Ability to train and develop staff to perform support functions and execute trouble shooting measures
- Very high level of verbal and written communication skills
- Very high level of interpersonal skill
- Excellent problem solving and diagnostic skills
Supervisory Responsibilities:
- No direct supervisory responsibility.
Education and/or Experience:
- Bachelor's degree in a related field required
- 2-5 years experience in a similar position preferred
- Previous consulting or customer service experience preferred
Certificates, Licenses, Registrations:
- None required
Work Environment:
- Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment.
- Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision.
PPE Required:
- Eye protection, ear protection, and as required by customer, steel-toed shoes and head protection.
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