Technical Support Specialist
1 week ago
$24-$28/hr
Englewood, CO (Onsite)
Technical Support Specialist
Inceed is collaborating with a reputable organization to identify a proficient Technical Support Specialist to enhance their team.
The Technical Support Specialist will be tasked with delivering exceptional customer service and technical assistance to both team members and the executive staff.
Key Responsibilities:
- Deliver technical assistance to team members and executive staff
- Support various devices including PCs, Macs, Zoom rooms, and printers/copiers
- Configure and set up computers
- Manage ticket requests, prioritizing and escalating as necessary to the appropriate IT personnel
- Oversee equipment maintenance and procurement
- Minimum of 3 years in a support role
- Familiarity with ServiceNow is advantageous
- Strong communication skills and a commitment to customer service
- Three medical insurance options, along with dental and vision coverage
- Options for voluntary and long-term disability insurance
- Paid Time Off, 401k plan, and Holiday Pay*
- Weekly direct deposit or pay card options
- Significant opportunities for professional growth within the organization
- This role is a long-term contract with potential for conversion
- This position requires full onsite presence
- A background check is a prerequisite for this position
Inceed is an equal opportunity employer, committed to preventing discrimination and harassment of any kind and providing equal employment opportunities to all employees and applicants, regardless of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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