IT Support Specialist for Managed Services

1 week ago


Englewood, Colorado, United States Microsel Of Colorado Llc Full time
IT Support Specialist for Managed Services at Microsel Of Colorado Llc

Location: Remote

Job Type: Full-Time On-site

Salary: Competitive

Microsel Of Colorado Llc, a leader in technology solutions, is seeking an IT Support Specialist for our Managed Services team.

Why Consider Microsel Of Colorado Llc?

  • Comprehensive benefits package, including shared insurance costs.
  • Collaborate with seasoned professionals boasting extensive industry experience.
  • Supportive work environment emphasizing professional growth and development.
  • Stable clientele with ambitious growth plans.

About Our Company

At Microsel Of Colorado Llc, we are committed to enhancing customer satisfaction through continuous improvement. We value dedication, teamwork, and a proactive approach to challenges.

Position Overview

The IT Support Specialist will deliver technical assistance within the Managed Services framework. This role involves providing support remotely and occasionally visiting client locations.

Essential Qualifications

  • Minimum of 2 years' experience in server and rack setup.
  • At least 2 years' experience in a client-facing support role.
  • Proficient in troubleshooting servers, networks, and software applications.
  • Strong knowledge of Microsoft Windows and server systems.
  • Familiarity with Linux, Microsoft Office 365, and VPN configurations.
  • Excellent communication and organizational abilities.
  • Relevant IT certifications are a plus.

Duties and Responsibilities

  • Deliver IT services both remotely and on-site.
  • Ensure high levels of customer satisfaction and project success.
  • Maintain thorough documentation of all tasks performed.

Benefits

  • Medical, Dental, and Vision insurance.
  • Life and disability coverage.
  • 401K plan with employer matching.
  • Paid time off including holidays, vacation, and sick leave.
  • Employee discounts and referral incentives.

Core Values of Microsel Of Colorado Llc

Our core values - Growth, Accountability, Leadership, and Client Service - define our culture and guide our commitment to delivering outstanding service.

Application Process

  1. Prepare a cover letter that reflects your enthusiasm and commitment.
  2. Provide detailed answers to any job-related questions.
  3. Update your resume to showcase relevant experience.
  4. Be ready with insightful questions for the interview.


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