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Technical Support Specialist

2 months ago


Englewood, Colorado, United States Sentinel Technologies Inc. Full time
Position Overview

We are looking for a dedicated professional to provide support for our client’s technical needs. The role involves working standard business hours, Monday through Friday, from 8:30 AM to 5:00 PM.

Key Responsibilities
  • Identify and troubleshoot technical issues efficiently.
  • Escalate problems as necessary and communicate resolutions to clients.
  • Manage daily operational tasks related to Vonage, FortiGATE, and other Network Operations Center (NOC) activities.
Work Environment

This is a full-time position that offers the flexibility to work remotely from any location within the continental United States, with occasional reporting to the client’s designated location as required.

Qualifications

The ideal candidate will possess strong analytical skills and a proactive approach to problem-solving in a technical environment.