Enrollment Operations Coordinator

2 weeks ago


New Orleans, Louisiana, United States Loyola University New Orleans Full time
Job Summary

We are seeking a highly organized and detail-oriented Enrollment Operations Coordinator to join our Enrollment Management team at Loyola University New Orleans. As a key member of our Operations Team, you will play a critical role in supporting the processing of prospective student applications, sharing university decisions, and providing positive experiences for students and families.

Key Responsibilities
  • Support the development of policies, processes, and initiatives to increase enrollment while maximizing efficiency and effectiveness.
  • Oversee the processing of undergraduate and graduate application materials, including transcripts, recommendation letters, test scores, and personal statements.
  • Act as a front-line member of the Operations Team, triaging and troubleshooting early problems, prioritizing requests, and elevating advanced projects to the appropriate Operations manager.
  • Assist with the intake and fulfillment of operations service requests and new projects within the Operations project management system.
  • Oversee the management of the general Admissions email account and assist with supervising student employees.
  • Provide operational planning, collaboration, and support to all members of the Operations team, with a focus on Assistant Directors of Enrollment Operations.
Requirements
  • Bachelor's degree preferred.
  • Minimum one year experience working with an enrollment management CRM, such as Slate.
  • Experience working within a higher education admissions recruitment environment.
  • Diplomacy and skill in interpersonal relations to effectively interface with diverse personalities.
  • Ability to work with a diverse, integrated team and maintain a healthy work-place culture.
  • Excellent ability to make sound business judgments and decisions.
  • Able to successfully manage multiple projects while navigating sudden changes of direction.
  • Strong organizational skills and ability to work efficiently under deadline pressure.
What We Offer

Loyola University New Orleans offers a complete benefits package to full-time employees, including health care, dental, vision, retirement, flexible spending accounts, life insurance, long-term disability, tuition remission, holidays, vacation, and sick leave. Part-time employees who work an average of 30 hours per week over the course of a year receive certain benefits on a pro-rated basis.



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