Administrative Assistant

5 days ago


Tualatin, Oregon, United States The Management Association, Inc. Full time

About Us: The Management Trust prioritizes community association management, emphasizing integrity, trust, and support. Our success relies on effective management, which anticipates client needs, not merely reacts to them.

Job Description: We're seeking an Office Assistant who will deliver exceptional customer service and administrative support in a fast-paced environment. This role demands interacting with clients, vendors, and various staff levels. As the initial point of contact for many, delivering consistent quality experiences is vital.

Responsibilities:

  1. Answer and manage a large volume of customer phone calls professionally and respectfully
  2. Welcome visitors while adhering to our Company's guidelines for visitor registration and accompanying guests in private spaces
  3. Open new accounts, address client inquiries, and resolve issues promptly when feasible
  4. Forward calls to relevant internal partners only when necessary
  5. Manage returned mail, update records, and process daily mail efficiently
  6. Prepare conference rooms for meetings by arranging beverages and/or meals
  7. Maintain a clean, organized reception area, and keep current records for the reception desk
  8. Support facilities tasks, such as restocking breakrooms and managing inventory
  9. Provide backup support during planned absences, approved by your supervisor

Qualifications:

  • Prior experience in reception and customer service is beneficial
  • Proven ability to handle a high call volume with outstanding customer service skills
  • Excellent written and verbal communication skills, including conflict resolution abilities
  • Familiarity with Microsoft Office suite and willingness to learn proprietary software
  • High school diploma or equivalent, plus 1-4 years of administrative experience

Compensation: The estimated annual salary for this position ranges from $45,000 to $65,000, based on qualifications and location. We offer competitive pay and opportunities for professional growth within our dynamic team environment.



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