Administrative Assistant II
4 weeks ago
Brigham and Women's Hospital (BWH) is seeking a highly skilled Administrative Assistant II to join our team. As a key member of our administrative staff, you will play a vital role in providing exceptional support to our surgeons and physician assistants.
Key Responsibilities:
Provide routine and complex administrative support, including typing memos and letters, answering telephones, and taking and distributing messages.
Coordinate calendars and schedules for multiple surgeons and physician assistants.
Schedule clinic appointments, surgeries, testing, and procedures for surgeons.
Assist with training and orienting staff as needed.
Provide cross-coverage as needed.
Assist with obtaining authorizations and referrals for clinic visits, surgeries, and procedures.
Maintain confidentiality and adhere to HIPAA guidelines for patient privacy and confidentiality.
Requirements:
High school diploma or GED required; post-high school education preferred.
Minimum three years of applicable work experience required.
Additional training in office systems preferred.
Skills and Qualifications:
Strong technical skills, including knowledge of practice operations and standards.
Excellent phone skills, including ability to use phone system, answer and screen calls, and provide routine information.
Strong verbal skills, including ability to interpret information, answer routine questions, and communicate in a professional and courteous manner.
Strong organization skills, including ability to manage work processes, sort and alphabetize, and manage multiple tasks effectively.
Strong writing skills, including ability to correspond and communicate with others clearly and effectively in writing.
Working Conditions:
This position is based in a hospital-based ambulatory practice, with normal patient environments where there may be some exposure to communicable diseases, unpleasant odors, needles, and blood products.
EEO Statement:
Brigham and Women's Hospital is an Affirmative Action Employer. We are committed to diversity, equity, and inclusion in the workplace and strive to create a welcoming and inclusive environment for all employees, patients, and visitors. We welcome applications from diverse candidates and are an equal opportunity employer.
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