Corporate Account Manager

1 week ago

Austin, Texas, United States CrowdStrike, Inc. Full time
About the Role:

CrowdStrike is seeking a seasoned sales professional to drive growth and success in the State, Local, and Education (SLED) segment. As a Corporate Account Manager, you will be responsible for proactively advocating for our customers, ensuring they receive maximum value from our next-generation endpoint technology.

This is a full sales cycle role that requires a unique blend of technical acumen, business acumen, and exceptional communication skills. You will balance discovering upsell and cross-sell opportunities while partnering with our Renewals team to ensure timely renewals.

Key Responsibilities:

  • Serve as the primary point of contact for SLED clients, collaborating with internal stakeholders to ensure customer satisfaction.
  • Manage the contract renewal cycle, from scheduling initial meetings to negotiation and signature.
  • Achieve a quota of new sales growth within the customer base.
  • Develop and execute account strategies to maximize growth.
  • Provide high-touch customer service, including escalation and coordination of support issues.
  • Deliver feedback to the Product Management team on new feature requests and product enhancements.

Requirements:

  • 2+ years of full sales cycle experience in an account management capacity, selling to technical audiences.
  • 1+ year of experience selling into SLED/Public Sector segment.
  • Bachelor's degree from an accredited college or university or relevant experience.
  • Track record of meeting or exceeding expectations in an individually focused, quota-carrying role.
  • Ability to balance multiple tasks and adjust priorities in a fast-paced environment.
  • Technical aptitude and ability to learn new concepts quickly.
  • Exceptional written and verbal communication skills.
  • High level of comfort handling client objections and negotiations.

What We Offer:

CrowdStrike is a dynamic and innovative company that offers a competitive compensation package, opportunities for growth and development, and a collaborative work environment.

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