Sales Director

About Toll Group

Toll Group is a leading logistics and transportation company that provides a wide range of services to its customers. With a presence in 27 markets and a network spanning 150 countries, Toll Group is well-positioned to meet the needs of its customers.

Primary Duties & Responsibilities

1. Identify New Business Opportunities

As a Sales Director at Toll Group, you will be responsible for identifying new business opportunities through contact with prospective clients in the assigned market and for cross-selling new services to existing clients.

1. Market Trends and Competitive Analysis

You will be responsible for identifying market trends and competitive rate actions and communicating those trends to the product and management teams.

1. Client Lifecycle Program

Exercises proactive solution development by creating and maintaining a client lifecycle program for his/her top clients. Build a solid understanding of target customers/assigned account base (contact, commodities/trade lanes, type of business, contract information/exceptions, and service requirements).

1. RFQs and Bids

Assists and facilitates the preparation of RFQ's and bids.

1. Continuous Improvement

Identifies the competitive service strengths and weaknesses of the company and makes recommendations for continuous improvement initiatives.

1. Performance Metrics

Provides weekly and monthly performance metrics to the sales administrator.

1. Pricing and Cost Components

Understands pricing and cost components associated with proposed solutions.

1. Additional Responsibilities

Performs other duties including sales presentations, developing deliverables, coordinating implementation, creating and adding to existing marketing materials where appropriate.

1. CRM and Sales Data

Enters new customer data and other sales data for clients into Toll CRM and maintains this information per company policy.

1. Volume and Revenue Requirements

Meets specific volume and revenue requirements for each product in the Toll portfolio as designated by the SVP, Sales.

1. Time Management and Sales Territory

Manages time and sales territory to be able to reach the desired number of sales calls (10) on a weekly basis ensuring maximum Toll exposure to the market.

1. Effective Response to Sales Leads

Ensures effective and timely response to all sales leads/key correspondence within identified timelines.

1. Expense Management

Manages expenses and other company assets in accordance with corporate guidelines.

1. Additional Duties

Performs other duties as assigned by management.

1. Compliance and Quality

Complies to the Toll Global Forwarding Business Improvement Programme Quality, Risk and Human Resource Reference Manuals and the Toll Workplace Standards and Code of Conduct and the GF Employee Handbook.

1. Travel Requirements

Travel required (50% by car and 5% by air).

Physical Demands

This position is generally sedentary in nature; involves sitting most of the time but may involve walking or standing for brief periods of time.

1. Sedentary Nature

Must be able to travel.

1. Travel Requirements

Ability to occasionally lift up to 10 lbs. required.

1. Lifting Requirements

Ability to talk and hear required.

1. Communication Requirements

Ability to perform repetitive motions required.

1. Repetitive Motions

Ability to occasionally move inside the office.

1. Office Movement

Must be able to remain in a stationary position for x amount of time.

1. Stationary Position

Ability to move or position self in order to reach, lift, climb, balance, stoop and crouch required.

1. Physical Abilities

Ability to read PC screens; detect color coding, read fine print, and/or normal type size print required.

Job Requirements

Essential Minimum Qualifications

1. Bachelor's Degree

Bachelor's Degree in Business or related field.

1. Minimum Experience

Minimum of five (5) years' experience in Sales/Business Development.

1. Valid Driver's License

Valid driver's license required.

Preferred Qualifications

1. Bachelor's Degree

Bachelor's Degree in Business or related field.

1. Minimum Experience

Minimum of five (5) years' experience in Sales/Business Development.

1. Experience with Global Forwarding

Experience with Global Forwarding operations and market intelligence.

1. Skills and Qualities

Energetic, with a positive attitude.

1. Self-Confidence and Responsibility

Self-confident and willing to take responsibility.

1. Communication Skills

Strong communication skills.

Skills Essential To The Job

Technical

1. Windows Operating System

Windows Operating System.

1. MS Office Applications

MS Office Applications (Outlook, Word, Excel and Access).

1. Knowledge of Air & Ocean Freight

Working knowledge of Air & Ocean Freight operations, including the following: Basic IATA Knowledge, FAA & TSA Regulations, Export Regulations / AES, Knowledge of FMC Compliance Requirements.

1. Understanding of US Customs / Import Requirements

Understanding of US Customs / Import Requirements.

1. Value-Based Solution Selling

Value-based solution selling incorporating Ocean/Air freight / Customs Brokerage / Warehousing & Distribution services highly preferred.

1. Proven Track Record

Proven track record of consistently exceeding objectives and quotas.

1. Knowledge of Transportation and Logistics Industry

Knowledge of transportation and logistics industry required.

Business

1. Critical Thinking

Demonstrated critical thinking, using logic and reasoning to identify strengths, weaknesses, opportunities and risks, and identifying alternative solutions or approaches.

1. Confidentiality

Proven ability to handle confidential information with discretion.

1. Multi-Tasking and Independence

Ability to multi-task and work independently.

1. Time Management

Time management skills.

Human Relations

1. Self-Motivation and Self-Management

Self-motivated, with an ability to self-manage.

1. Interpersonal and Communication Skills

Strong interpersonal/communication skills.

1. Written and Verbal Communication

Excellent written and verbal communication skills.

Essential Personal Attributes

1. Energetic and Positive Attitude

Energetic, with a positive attitude.

1. Self-Confidence and Responsibility

Self-confident and willing to take responsibility.

1. Communication Skills

Strong communication skills.

1. Role Modeling the Toll Way

Role models the Toll Way, including the values which underpin how we achieve our goals: Integrity, Customer Centric, Progress, Teamwork, Accountability.

What Moves You?

At Toll Group, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.

Are you excited about this role but are concerned you don't meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll Group, we value a diverse, inclusive and authentic workplace, so if you're interested in this role but your past experience doesn't align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up.

At Toll Group everyone is welcome including those of all ages, ethnicities, genders and abilities.

To find out more about us visit