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Customer Support Advocate

2 months ago

Kirkland, Washington, United States Relief Factor Full time

Customer Experience Specialist at Relief Factor

Relief Factor is a wellness organization committed to enhancing individuals' well-being through natural and safe methods. As a Customer Experience Specialist, your primary focus will be to deliver outstanding customer support, addressing inquiries and resolving issues through various communication channels. Your contribution is vital in assisting our expanding clientele.

Key Responsibilities:

  • Maintain a consistent work schedule during operational hours
  • Manage a significant volume of customer interactions
  • Establish new customer profiles and suggest suitable products
  • Facilitate order processing and respond to customer queries

Qualifications:

  • Residency in designated states
  • Experience in a call center environment is advantageous
  • Proficient in sales and customer service
  • Exceptional communication and problem-solving skills
  • Collaborative mindset with a focus on achieving results
  • Ability to quickly adapt to new technologies and systems

We provide a competitive compensation package starting at $20 per hour, along with comprehensive benefits including fully covered Medical/Dental/Vision, 401(k) matching, paid time off, and additional perks. You will also receive the necessary equipment to facilitate your role.

Become an integral part of our mission to positively impact lives.