Customer Service Representative
2 weeks ago
We're seeking a highly motivated and organized Customer Service Assistant to join our team at InStep. As a key member of our sales and marketing department, you will be responsible for providing exceptional customer service and support to our clients and customers.
Key Responsibilities:
- Assist in the execution of marketing strategies for each client with lead generation
- Interact with consumers on-site to answer questions and explain client product/ features
- Assist in connecting customers as qualified leads to senior sales consultants
- Perform customer follow-ups and ensure consumer satisfaction
- Assist the manager with any day-to-day Customer Service Assistant support as required
Requirements:
- Great interpersonal skills and social competency
- 1-2 years working in a customer service field
- Professional demeanor, organized, and reliable
- Effective and skillful communication skills with customers, other Customer Service Assistant team members, and upper management
- Ambition, a strong work ethic, and an earnest willingness to learn
- Results-driven attitude with a hunger for success
- Ability to excel in a high-energy, fast-paced environment
About InStep:
InStep is a dynamic and growing company that values innovation, teamwork, and customer satisfaction. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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