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Customer Support Specialist

2 months ago

Baton Rouge, Louisiana, United States First National Bankers Bank Full time
Job Overview

Become a vital part of our team at First National Bankers Bank as a Client Services Specialist. We are seeking a committed individual to support our clients with their inquiries, concerns, and account management needs. This position entails engaging with clients through various communication channels, addressing issues, and offering insights about our offerings.

Employee Benefits:

  • 401(k) matching program
  • Performance-based bonuses
  • Company-sponsored events
  • Competitive compensation
  • Comprehensive dental coverage
  • Employee discount programs
  • Health insurance options
  • Career advancement opportunities
  • Paid time off policies
  • Training and professional development
  • Vision care plans
  • Wellness initiatives

Key Responsibilities:

  • Engage with clients to ascertain their needs
  • Assist clients with inquiries, training, and issue resolution
  • Serve as a bridge between the bank and its partners
  • Address inquiries from various departments
  • Maintain awareness of industry standards and regulations
  • Participate in ongoing training and development programs

If you possess a professional demeanor, a friendly attitude, and a strong focus on customer service, we invite you to consider this opportunity to contribute to our team at First National Bankers Bank.