Technical Support Specialist

7 days ago


Baton Rouge, Louisiana, United States HR Professional Consulting Full time

We are seeking a skilled Technical Support Specialist to join our team at HR Professionals Consulting. The ideal candidate will have experience providing onsite technical support for end user devices, including desktop imaging and deployment of Windows 10/11 and Apple MacOS operating systems.

The successful candidate will be responsible for providing end user device support, including hardware and software troubleshooting, installation, and replacement of products and components. They will also provide remote software and device support and problem resolution, which includes troubleshooting, installation, and configuration.

The Technical Support Specialist will assist with Microsoft M365 Sharepoint and OneDrive content management and have expertise in the following areas:

  • Experience installing new computer hardware, software, and peripherals
  • Experience deploying, configuring, and managing Windows 10/11, MacOS, iOS, and Android devices

Additionally, the ideal candidate will have a solid understanding of Windows OS and expert-level knowledge of the iOS platform. They will also possess excellent interpersonal skills and technical competence, as well as a strong problem-solving ability with an acute attention to detail.

We are looking for a self-motivated and team-oriented individual who is eager to learn new technologies and concepts. The successful candidate will have the ability to provide outstanding customer service and work effectively in a fast-paced environment.

Occasional travel may be required for office moves, training, and seminars.



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