IT Support Specialist

2 weeks ago

Baton Rouge, Louisiana, United States Akiva Technologies LLC Full time
Position Overview

Benefits:

  • 401(k)
  • 401(k) matching
  • Performance-based bonuses
  • Competitive salary structure
  • Dental coverage
  • Paid time off
  • Signing bonuses
  • Health insurance options
  • Profit-sharing opportunities
  • Training and development programs
  • Tuition reimbursement
  • Vision coverage
  • Wellness resources

Akiva Technologies LLC is a forward-thinking professional services firm specializing in program management, enterprise IT solutions, cybersecurity, systems engineering, and supply chain management for both commercial and government sectors. We pride ourselves on offering top-tier compensation and benefits, along with a commitment to pairing skilled professionals with impactful opportunities.


Position Title: IT Support Specialist
Location: Remote
Security Clearance Required: SECRET
Key Responsibilities:
  • Engaging with clients on a daily basis.
  • Representing the organization and its interests in all client interactions.
  • Troubleshooting and resolving hardware, software, or connectivity issues.
  • Providing support for desktop and laptop users, addressing challenges with Microsoft, Adobe, Roxio, and other deployed applications.
  • Educating and training customers to resolve issues effectively.
  • Ensuring backup, recovery, and data restoration from workstations during upgrades or system diagnostics.
  • Addressing formatting and peripheral issues as they arise.
  • Delivering both phone and in-person support for various systems, including email, LAN/WAN, user account management, active directory, standard desktop images, and applications.
  • Acting as the primary point of contact for troubleshooting all IT-related issues, including hardware/software, password resets, and printer malfunctions.
Required Qualifications:
  • DOD 8570 IAT Level II or III certification required (e.g., Security+ CE).
  • A minimum of 3 years of experience in an enterprise environment, either commercial or governmental.
  • Proficiency in all standard MS Office applications and MS Project.
  • Knowledge of workstation administration and management, including imaging processes.
  • Basic network support experience, including account management in an active directory environment.
  • Strong analytical, verbal and written communication, presentation, and problem-solving skills.
  • Ability to gain internal support and work independently without supervision.
  • Capability to establish solid working relationships with customers, technical staff, managers, and peers.
Preferred Qualifications:
  • Bachelor's degree preferred.
  • ITIL Foundations v3 certification preferred.
  • Familiarity with Remedy or other ticketing software.

Akiva Technologies LLC is dedicated to fostering an environment of mutual respect, providing equal employment opportunities to all applicants and team members without regard to race, color, religion, sex, national origin, age, physical disability, marital status, military and veteran status, or any other characteristic protected by applicable law. We believe that diversity among our team is crucial to our success, and we strive to recruit, develop, and retain the most talented individuals from a qualified candidate pool. Akiva Technologies LLC is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB).

  • IT Support Specialist

    4 days ago

    Baton Rouge, Louisiana, United States Brown & Root Full time

    Job Summary:Brown & Root is seeking a highly skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical assistance and support to our employees on company-supported computer hardware, software, and systems.Key Responsibilities:Provide technical support for company's computer environment and...

  • Bar Support Specialist

    4 days ago

    Baton Rouge, Louisiana, United States Clark and Lloyd, LLC Full time

    Bar Support SpecialistJob SummaryWe are seeking a highly motivated and detail-oriented Bar Support Specialist to join our team at Clark and Lloyd, LLC. As a Bar Support Specialist, you will play a critical role in maintaining the highest standards of cleanliness and organization in our bar area.Key ResponsibilitiesAdhere to uniform standards and maintain a...

  • Client Support Specialist

    2 weeks ago

    Baton Rouge, Louisiana, United States Loansbyworld Full time

    Client Support SpecialistAt Loansbyworld, we are seeking a personable and enthusiastic Client Support Specialist who excels in delivering exceptional customer service while exploring pathways for career growth.Our commitment to outstanding service has distinguished us in the industry. We are dedicated to assisting individuals in achieving their financial...

  • Client Support Specialist

    1 week ago

    Baton Rouge, Louisiana, United States Circle K Stores, Inc. Full time

    Join Our Team as a Client Support SpecialistAt Circle K Stores, Inc., we are looking for dedicated individuals to fill the role of Client Support Specialist. This position is essential in ensuring our customers receive the best service possible.Key Responsibilities:Provide exceptional customer service and support.Assist customers with inquiries and resolve...

  • Technical Support Specialist

    2 days ago

    Baton Rouge, Louisiana, United States Abacus Service Corporation Full time

    Job SummaryAbacus Service Corporation is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will provide technical support and assistance to end-users, ensuring that their devices and software are functioning properly.Key ResponsibilitiesTechnical Support: Provide technical support and assistance to...

  • Residential Support Specialist

    7 days ago

    Baton Rouge, Louisiana, United States The Harmony Center Full time

    Job OverviewPosition Title: Residential Support SpecialistReports To: Service Plan Manager/Program DirectorRole Summary:This role is essential in providing direct support to clients within a residential setting. The Residential Support Specialist is tasked with delivering the designated Active Treatment program tailored to each client, in accordance with...

  • Technical Support Specialist

    2 days ago

    Baton Rouge, Louisiana, United States Apple Full time

    About the RoleWe are seeking a highly skilled Technical Specialist to join our team at Apple. As a Technical Specialist, you will play a critical role in providing exceptional support and service to our customers.Key ResponsibilitiesAssess customer support needs and provide solutions or refer them to other team membersRotate through different technical...

  • Customer Support Specialist

    2 weeks ago

    Baton Rouge, Louisiana, United States Hamilton Full time

    Position: Customer Support Specialist Overview: Join our team as a Customer Support Specialist, where you will play a crucial role in facilitating communication for individuals with hearing impairments or speech difficulties. About Us: At Hamilton, we are dedicated to providing exceptional telecommunications relay services. Our team is comprised of specially...

  • Customer Support Specialist

    2 weeks ago

    Baton Rouge, Louisiana, United States Hamilton Full time

    Position: Customer Support Specialist Overview: Hamilton Relay is in search of dedicated individuals to fill the role of Customer Support Specialist. This position is crucial in enabling effective communication for individuals who are deaf, hard of hearing, deaf-blind, or have speech difficulties. Key Responsibilities: Facilitate communication for clients...

  • Customer Support Specialist

    7 days ago

    Baton Rouge, Louisiana, United States Hamilton Full time

    Position: Customer Support Specialist Overview: Hamilton Relay is currently seeking dedicated individuals for the role of Customer Support Specialist. Our team plays a crucial role in facilitating communication for individuals who are deaf, hard of hearing, deaf-blind, or have speech difficulties. We are looking for candidates who are passionate about...

  • Customer Support Specialist

    2 weeks ago

    Baton Rouge, Louisiana, United States Hamilton Full time

    Position: Customer Support Specialist Overview: Hamilton Relay is in search of dedicated individuals to fill the role of Customer Support Specialist. This position is crucial in facilitating communication for individuals who are deaf, hard of hearing, deaf-blind, or have speech difficulties. What We Offer: Flexible work-from-home opportunities after initial...

  • Healthcare Support Specialist

    7 days ago

    Baton Rouge, Louisiana, United States NeuroMedical Center Full time

    NeuroMedical Center is in search of a committed professional to become part of our team as a Healthcare Support Specialist. In this capacity, you will play a vital role in assisting healthcare providers in delivering exceptional patient care within our facility. Your responsibilities will encompass executing physician directives, complying with clinic...

  • Animal Care Support Specialist

    2 weeks ago

    Baton Rouge, Louisiana, United States Best-N-Show pet salon Full time

    Career Opportunity: Animal Care Support SpecialistBecome an integral part of our dedicated team at Best-N-Show Pet Salon, where your role as an Animal Care Support Specialist will significantly impact the lives of pets.Key Responsibilities:Deliver essential care, including feeding and grooming servicesAssist in various veterinary tasks and proceduresMaintain...

  • Administrative Support Specialist

    2 weeks ago

    Baton Rouge, Louisiana, United States East Baton Rouge Parish School System Full time

    Position Type: CLERICAL/PROFESSIONAL SERVICES Location: East Baton Rouge Parish School System Job Title: Administrative Support SpecialistReports To: Immediate Supervisor Prepared By: The Office of Human Resources Salary Range:$25,555 to $43,155Summary:The primary responsibility of an Administrative Support Specialist involves executing complex clerical...

  • Recovery Support Specialist

    2 weeks ago

    Baton Rouge, Louisiana, United States Avenues Recovery Full time

    Job OverviewAbout UsAvenues Recovery Center is a leading network of rehabilitation facilities specializing in drug and alcohol treatment, operating across multiple states. Our commitment to evidence-based practices and personalized care has set a benchmark in addiction recovery. Our comprehensive programs, including detoxification, residential treatment,...

  • Administrative Support Specialist

    7 days ago

    Baton Rouge, Louisiana, United States East Baton Rouge Parish School System Full time

    Position Type: CLERICAL/PROFESSIONAL SERVICES Location: East Baton Rouge Parish School System Job Title: Administrative Support SpecialistReports To: Immediate Supervisor Prepared By: The Office of Human Resources Salary Range:$25,555 to $43,155Summary:The primary function of an Administrative Support Specialist is to execute intricate clerical tasks and...

  • Clinical Support Specialist I

    7 days ago

    Baton Rouge, Louisiana, United States Open Health Care Clinic Full time

    Job OverviewPosition Objective:The Clinical Support Specialist operates under the direction of the Clinic Manager, RN Case Manager, RN Team Lead, and/or Providers. This role is integral to the collaborative effort of delivering care and treatment to patients. The Specialist provides essential clinical support and technical assistance to the healthcare team....

  • Administrative Support Specialist

    2 weeks ago

    Baton Rouge, Louisiana, United States East Baton Rouge Parish School System Full time

    Position Type: CLERICAL/PROFESSIONAL SERVICES Location: East Baton Rouge Parish School System Job Title: Administrative Support SpecialistReports To: Immediate Supervisor Prepared By: The Office of Human Resources Salary Range:$25,555 to $43,155Summary:The primary function of an Administrative Support Specialist involves executing complex clerical tasks and...

  • Administrative Support Specialist

    2 days ago

    Baton Rouge, Louisiana, United States JBolt Electrical Full time

    Job SummaryJBolt Electrical is seeking a highly skilled and organized Administrative Support Specialist to join our team. As an Executive Secretary, you will be responsible for providing exceptional administrative support to our company.Key Responsibilities:Provide administrative support to the management team, including scheduling appointments, managing...

  • Clinical Support Specialist in Surgical Equipment

    2 weeks ago

    Baton Rouge, Louisiana, United States Medsurg Sales Staffing Full time

    Exciting Opportunity for Clinical Support Specialist RoleWe are actively looking for a Clinical Support Specialist to join a prominent medical device organization. This position entails offering assistance and training to clients during surgical operations utilizing advanced operating room technology. The ideal applicant will possess a healthcare background,...