IT Support Specialist
4 weeks ago
Job Summary:
We are seeking a skilled IT Support Specialist to join our team at SISL Global. The successful candidate will be responsible for deploying laptops, troubleshooting hardware and software issues, and providing excellent customer service.
Key Responsibilities:
- Deploy laptops with the latest operating system and applications
- Provide technical support for user applications and hardware faults
- Collaborate with the backend team via bridge line
- Upload deliverables and pictures to SharePoint
Requirements:
- Minimum 1 year of experience in IT deskside support role
- Ability to work independently and as part of a team
- Excellent communication and problem-solving skills
Working Conditions:
- On-site work at various locations
- Constant communication with the backend team via bridge line
Deliverables:
- Completed excel data sheet
- Pictures of IT equipment at site
Escalations:
- All escalations to be directed to remote bridge line
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