IT Support Specialist

4 weeks ago


Baton Rouge, Louisiana, United States SISL Global Full time

Job Summary:

We are seeking a skilled IT Support Specialist to join our team at SISL Global. The successful candidate will be responsible for deploying laptops, troubleshooting hardware and software issues, and providing excellent customer service.

Key Responsibilities:

  • Deploy laptops with the latest operating system and applications
  • Provide technical support for user applications and hardware faults
  • Collaborate with the backend team via bridge line
  • Upload deliverables and pictures to SharePoint

Requirements:

  • Minimum 1 year of experience in IT deskside support role
  • Ability to work independently and as part of a team
  • Excellent communication and problem-solving skills

Working Conditions:

  • On-site work at various locations
  • Constant communication with the backend team via bridge line

Deliverables:

  • Completed excel data sheet
  • Pictures of IT equipment at site

Escalations:

  • All escalations to be directed to remote bridge line

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