Event Coordinator
4 weeks ago
Urban Air Adventure Parks is seeking a highly organized and customer-focused Event Manager to join our team. As an Event Manager, you will be responsible for planning, coordinating, and executing a wide variety of events at our indoor adventure parks, including birthday parties, corporate events, group outings, and special occasions.
Key Responsibilities:- Event Planning & Coordination: Work closely with clients to understand their event needs and preferences, developing event plans, timelines, and schedules to ensure all details are covered.
- Sales & Client Engagement: Drive event sales by reaching out to potential clients, giving tours of the facilities, and presenting tailored event packages, following up on leads and inquiries.
- Event Execution: Oversee event setup, breakdown, and operations, ensuring that all activities run smoothly, troubleshooting any issues during events and making on-the-spot adjustments.
- Team Supervision: Lead and manage a team of event staff, providing clear instructions and ensuring everyone understands their roles and responsibilities, training staff as needed to meet event standards.
- Vendor Coordination: Work with third-party vendors to ensure all aspects of the event are well-coordinated.
- Customer Satisfaction: Maintain high levels of guest satisfaction by addressing any concerns or special requests and providing exceptional service.
- Budget Management: Monitor event budgets, negotiate with vendors, and control costs to ensure profitability.
- Marketing & Promotion: Partner with the marketing team to promote events and activities, developing new ideas to increase event bookings and expand the client base.
- Post-Event Follow-Up: Collect feedback from clients, conduct post-event evaluations, and use insights to improve future events.
- Experience: Minimum 3 years of event planning or event management experience, preferably in a hospitality, entertainment, or recreation setting.
- Education: Bachelor's degree in Hospitality Management, Event Planning, Marketing, or related field (preferred, but not required with relevant experience).
- Skills:
- Strong organizational skills with the ability to multitask and manage time effectively.
- Excellent communication and interpersonal skills for engaging clients and leading a team.
- Sales-oriented mindset with experience in driving event sales.
- Problem-solving skills and the ability to stay calm under pressure.
- Proficiency in Microsoft Office and event management software.
- Physical Requirements: Ability to stand for extended periods and lift up to 25 pounds.
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
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