Program Coordinator

4 weeks ago


Indianapolis, Indiana, United States Sparktek Full time
Job Summary:

The Employer Maintenance Unit (EMU) at Sparktek is seeking a highly skilled Program Coordinator to maintain accurate employer records in the Indiana Support Enforcement System (ISETS).

Key Responsibilities:

* Address inquiries from county Prosecutor's offices and other outside sources
* Serve as the primary point of contact for employers
* Provide quality customer service to employers, ensuring accurate and timely processing of child support income withholding orders
* Research and update employer information in ISETS, resource programs, and the internet
* Collaborate with county prosecutor staff to add/update employer information
* Develop and deliver training to employers and county caseworkers on policy and procedures

Requirements:

* Excellent communication and customer service skills
* Ability to work independently and as part of a team
* Strong attention to detail and organizational skills
* Proficiency in ISETS and other relevant software systems

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
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