Program Coordinator Position
3 weeks ago
Job Title: Program Coordinator
The Program Coordinator position at Global Pharma Tek is responsible for updating custodial parents and non-custodial parent information in ISETS.
This includes updating non-custodial employer and addresses information in the database.
The employee will work with local child support offices and other state and federal agencies to assist with locating absent parents.
They will also assist with working reports to ensure timely distribution of child support collections and enhance the data of the system.
The Program Coordinator will provide courteous and timely customer service to non-custodial parents and companies.
They will receive and store titles in which liens have been placed to receive payment on cases in delinquent status.
The employee is expected to utilize all available resources such as Panoptic, Justice Xchange, Bureau Motor Vehicle, Accurint, Federal Case Registry, and Federal Parent Locate Service Portal.
Key Responsibilities:
- Update custodial parents and non-custodial parent information in ISETS
- Update non-custodial employer and addresses information in the database
- Work with local child support offices and other state and federal agencies to assist with locating absent parents
- Assist with working reports to ensure timely distribution of child support collections and enhance the data of the system
- Provide courteous and timely customer service to non-custodial parents and companies
- Receive and store titles in which liens have been placed to receive payment on cases in delinquent status
Requirements:
- Ability to work in a fast-paced environment
- Excellent communication and customer service skills
- Ability to utilize all available resources such as Panoptic, Justice Xchange, Bureau Motor Vehicle, Accurint, Federal Case Registry, and Federal Parent Locate Service Portal
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