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Customer Service Representative

2 months ago


Greensboro, North Carolina, United States Chick-fil-A - Friendly Full time
Job Description

About Us

Chick-fil-A - Friendly is a rapidly growing quick-service restaurant chain that prioritizes customer service and hospitality. As a faith-based, individually owned and operated company, we value our team members and strive to create a positive work environment.

Compensation and Benefits

We offer competitive pay rates, starting at up to $16 per hour, depending on availability and position. Our benefits package includes access to health benefits for full-time employees, scholarships, flexible scheduling, Sundays off, leadership development programs, meal allowances, and uniforms provided after a small initial onboarding fee.

Job Responsibilities

As a Drive Thru Specialist, you will be responsible for:

  • Providing exceptional customer service and hospitality to drive-thru guests
  • Operating the point-of-sale system at the drive-thru
  • Preparing and serving food and beverages to customers
  • Maintaining a clean and organized work environment
  • Assisting with opening and closing procedures
  • Staying up-to-date with new products and menu items

Requirements

To be successful in this role, you must be:

  • Available to work Saturdays
  • Comfortable working outside, if needed
  • Comfortable using a cash register and iPad
  • Comfortable training and working in various parts of the front of house
  • Able to multitask and work at a quick, yet efficient and thorough pace
  • Team-oriented, adaptable, dependable, and strong work ethic
  • Positive attitude and ability to communicate effectively with guests and team members

What We Offer

At Chick-fil-A - Friendly, we value our team members and offer a range of benefits and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this role.