Customer Service Representative

4 weeks ago


Greensboro, North Carolina, United States Kenneth Winters - State Farm Agent Full time
Job OverviewAs a Customer Service Representative for Kenneth Winters - State Farm Agent, you will be responsible for providing exceptional customer service and building strong relationships with our clients. Your primary goal will be to educate customers about insurance options and develop leads to drive sales growth.

Key Responsibilities:

* Establish and maintain customer relationships through regular follow-ups and communication
* Provide prompt, accurate, and friendly customer service, addressing inquiries and resolving issues in a timely manner
* Use a customer-focused approach to educate customers about insurance options and develop leads
* Develop and implement sales strategies to drive growth and meet sales targets
* Collaborate with the agent team to achieve business objectives

Requirements:

* Sales experience, preferably in an outside sales or inside sales role
* Excellent interpersonal and communication skills
* Ability to work in a team environment and adapt to changing priorities
* Strong organizational and time management skills
* Self-motivated and proactive in problem-solving
* Ability to effectively relate to customers and explain complex financial issues in understandable terms
* Property and Casualty license (must be currently held)
* Life and Health license (must be able to obtain)

If you are a motivated and customer-focused individual with a passion for sales and insurance, we encourage you to apply for this exciting opportunity.

This position is with Kenneth Winters - State Farm Agent, an independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

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