Customer Service Representative
23 hours ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer issues, and promoting our services.
Key Responsibilities- Provide top-notch customer service via phone and in-person interactions.
- Resolve customer complaints and issues in a timely and professional manner.
- Upsell and promote our services to customers.
- Collaborate with team members to ensure seamless service delivery.
- Maintain accurate records of customer interactions and transactions.
- Competitive hourly pay: $18 - $25 per hour + performance-based bonuses.
- Growth opportunities: advance to full-time positions with additional benefits.
- Flexible schedule: part-time and full-time options available.
- Comprehensive benefits: health, dental, and vision insurance for full-time employees.
- Bonuses and incentives: earn bonuses based on performance and customer satisfaction.
- Training and development: receive ongoing training to enhance your skills and career growth.
- Excellent verbal communication and listening skills.
- Strong problem-solving abilities with a customer-first mindset.
- Comfortable handling phone and in-person customer interactions.
- Ability to work independently and as part of a team.
- Previous customer service experience is a plus but not required.
At Malibu Events Promotion, we go beyond traditional event planning and advertising. Our range of services is designed to meet every aspect of your promotional needs, ensuring a holistic and impactful brand experience. From in-depth brand strategy consultations to captivating social media campaigns, and from exclusive VIP experiences to impactful trade show presentations, we offer a suite of services that cater to the evolving demands of the modern market.
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