Customer Service Representative
3 hours ago
At apexanalytix, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will play a vital role in building strong relationships with our clients' suppliers and ensuring seamless communication.
Key Responsibilities:- Establish and maintain effective communication with suppliers through phone calls, emails, and other means.
- Obtain accounts receivable statements from suppliers and ensure timely delivery to our Account Review Team.
- Utilize UiPath bot application to send on-demand emails and follow up with suppliers as needed.
- Document supplier communication and updates in our database for real-time tracking.
- Meet individual targets for calls, exports, and recoveries, set by upper management.
- Two years of customer service, accounting, or business-related experience.
- Experience contacting suppliers/customers via email and phone.
- Associate's degree in accounting, business administration, or equivalent; Bachelor's degree preferred.
- Strong attention to detail, excellent teaming skills, and ability to work productively in a team setting.
- Outstanding verbal and written communication skills for internal and external customers.
- Proficiency in MS Office (Excel, Word, Outlook) software applications.
At apexanalytix, we value our associates and offer competitive benefits, a strong Mentor Program, Internal Training Portal, education, tuition, and certification assistance. We provide tools for growth and development, and our goal is to offer the best benefits possible to you and your loved ones.
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