Bilingual Customer Service Representative
2 days ago
We are seeking a highly skilled and bilingual Customer Service Representative to join our team at TRC Talent Solutions.
Key Responsibilities:
- Provide exceptional customer service to clients in both English and Spanish.
- Answer customer inquiries, resolve issues, and offer advice and assistance.
- Assist with billing and payment concerns, as well as account setup and maintenance.
- Initiate tickets to technical support for customers when necessary.
- Keep customer information up to date in our CRM system.
Requirements:
- 2-5 years of experience in customer service or call center environments.
- High School Diploma or equivalent.
- Proficiency in Microsoft Office suite.
- 30+ wpm typing speed.
- Bilingual in Spanish and English.
What We Offer:
- A competitive hourly rate of $18.50.
- On-site work environment.
- Temp to hire opportunity.
- Training hours: Monday - Friday, 9:00 am - 5:00 pm, for 3-4 weeks.
- Regular hours: Tuesday - Saturday, 1:00 pm - 10:00 pm (Saturdays, 8:00 am - 5:00 pm).
Equal Opportunity Employer:
TRC Talent Solutions is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to providing a fair and inclusive hiring process.
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