Customer Service Representative
4 weeks ago
We're looking for a talented individual to join our Service Center team as a Customer Service Representative. As a key member of our operations team, you will be responsible for providing exceptional customer service, resolving billing issues, and ensuring the smooth operation of our service center.
Key Responsibilities:
- Answer phone calls and greet visitors in a professional and courteous manner
- Resolve billing problems and provide accurate information to customers
- Assist with operational procedures, including sorting, loading/unloading activities, shipment processing, and documentation
- Previous experience in customer service or a related field is required
- Proficiency in Microsoft Office products, including Outlook, Excel, and Word
What We Offer:
- Competitive compensation package
- Retirement savings plan with company match
- Medical, dental, and vision benefits
- Tuition reimbursement
- Generous paid time off
- Employee assistance and work-life program
We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity and promotes equal opportunities for all employees.
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