Systems Support Manager II
1 week ago
Position Overview
:The Systems Support Manager II is tasked with leveraging analytical skills and operational expertise to foresee challenges and deliver solutions that surpass customer expectations and align with business objectives. Key responsibilities include:
- Overseeing daily configuration tasks within the Business Solutions sector of Health Plan Services.
- Evaluating business needs and goals to identify the best configuration strategies to enhance health plan operations.
- Coordinating and managing all configuration-related efforts to ensure timely project completion.
- Guaranteeing that service levels adhere to established standards in collaboration with business stakeholders.
- Conducting comprehensive gap analyses to compare business requirements with system capabilities.
- Serving as the subject-matter expert for various implementation projects, including data conversion and interface development.
- Recruiting, mentoring, guiding, and assessing the performance of team members.
Qualifications:
- A Bachelor’s degree in Business Administration, Information Science, Computer Science, or Industrial Engineering, along with a minimum of 7 years of technical or systems experience; or a combination of education and experience that provides a comparable background.
- A Master’s degree is preferred.
Compensation:
The salary range for this position is competitive and reflective of the candidate's experience and qualifications.
Company Overview:
Elevance Health is committed to enhancing lives and communities while simplifying healthcare. As a prominent player in the healthcare sector, we seek leaders who are dedicated to making a positive impact on our members and the communities we serve.
Work Environment:
At Elevance Health, we cultivate a culture that promotes both strategic advancement and personal growth for our associates. Our core values and behaviors drive our success and are integral to achieving our goals.
Benefits:
We offer a comprehensive benefits package that includes competitive salaries, merit increases, paid holidays, Paid Time Off, and incentive programs, alongside medical, dental, and vision coverage, 401(k) matching, stock purchase options, and wellness initiatives.
Equal Opportunity:
Elevance Health is an Equal Employment Opportunity employer, ensuring that all qualified applicants receive consideration for employment without discrimination based on various protected characteristics.
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