Workers' Compensation Underwriter

2 days ago

San Francisco, California, United States EMPLOYERS Full time

Job Summary:

We are seeking a highly skilled and experienced Workers' Compensation Underwriter & Agent Specialist to join our team at EMPLOYERS. As a key member of our underwriting team, you will be responsible for underwriting new and renewal Workers Compensation accounts for agents and producers assigned within your territory.

Key Responsibilities:

  • Underwrite and retain new and renewal Workers' Compensation business through solid risk analysis, pricing with adherence to state filings, corporate guidelines, and delegated authority.
  • Ability to compile and document underwriting decisions and make referrals to management when appropriate, including rational and recommendations.
  • Maintain strong product line and Workers' Compensation industry expertise, while gathering and sharing competitive information, along with changes and trends in the local and national markets.
  • Collaborate with Sales Team to develop and maintain strong agency relationships, with shared accountability in meeting territory goals. Keep leadership, peers, and sales team informed of all issues and meaningful activities.
  • Work with minimal supervision and meet commitments and deadlines. Act with a customer-first mindset and a sense of urgency.
  • Collaborate and contribute to tactical and strategic business planning with Workers' Compensation Sales and distribution partners.
  • Provide thorough and pertinent information and guidance to Underwriting Services staff required to process coverage requests in accordance with service guidelines and standards/SLAs.
  • Provide professional, timely, and courteous communication and service to internal and external customers to resolve issues.
  • This role requires the underwriter to serve as a licensed agent when working directly with policyholders on direct-to-consumer products. Must obtain P&C agent license or commit to acquiring it within the first 60 days of employment.
  • This role will also be required to serve in the traditional underwriting capacity when working on business that has an agent.
  • Monitor, underwrite, and respond timely to new business submission flow through the online system.
  • Quickly and effectively make underwriting decisions based on review and analysis of submission, account characteristics in accordance with company underwriting and pricing guidelines.
  • Demonstrate a high level of responsiveness and focus on supporting policyholder and agent objectives. Establish, develop, and maintain successful relationships with policyholders and agents. Develop a strong personal brand to build and maintain a long-term quality pipeline with agents.

Requirements:

  • Bachelor's degree or a minimum of 3 years of experience underwriting property and casualty insurance.
  • Commercial lines underwriting experience required.
  • Ability to read and interpret documents such as instructions and procedure manuals. Ability to write routine reports and correspondence.
  • Ability to calculate figures and amounts such as discounts, interest, commissions, pro-rata portion, frequency, loss ratio, net rate, and percentages.
  • Ability to apply problem-solving skills involving variable and standard situations.
  • Excellent communication skills, including written, verbal, telephone, and virtual meetings.
  • Excellent organizational and time management skills.
  • Excellent negotiation skills.
  • Demonstrated proficiency with Microsoft Office Product Suite.

Work Environment:

  • Remote: This role is remote, and only open to candidates currently located in the United States and able to work without sponsorship.
  • It requires a suitable space that provides a private and quiet workplace.
  • Expected Work Hours: Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
  • Travel: May be required to travel to off-site locations to attend meetings, as necessary.

Salary Range: $60,000 - $85,000 and a comprehensive benefits package.

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