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Patient Services Coordinator

2 months ago


Durham, North Carolina, United States Actalent Full time
Job Summary

The Patient Services Associate plays a vital role in providing exceptional patient care and support in a fast-paced, multi-specialty office environment. As a key member of our team, you will be responsible for ensuring a seamless patient experience, from registration to scheduling appointments.

Key Responsibilities
  • Manage patient registration, check-in, and check-out processes
  • Assist with prior authorizations and scheduling appointments
  • Provide exceptional customer service and support to patients and staff
  • Maintain accurate and up-to-date patient documentation
  • Efficiently manage high-volume patient interactions
Requirements
  • 2 years' experience as a Patient Services Associate or Medical Secretary
  • Call center experience required
  • Experience with EPIC software preferred
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for growth and professional development
  • A competitive compensation package