Pre-Trial Community Support Specialist

2 weeks ago

Hartford, Connecticut, United States Mercy Housing & Shelter Corp Full time
Position Overview

Organization: Mercy Housing & Shelter Corp.

Job Title: Pre-Trial Community Support Specialist

Department: Diversion Services

Reporting To: Program Manager for Rapid Re-Housing

Employment Status: Full-Time, Non-Exempt

Work Schedule: Standard hours are Monday to Friday, 8:30 AM to 4:30 PM, with the requirement for flexible evening and weekend hours as necessary.

About Us: Mercy Housing & Shelter Corp. is dedicated to providing essential services to individuals facing housing instability. Our mission is to empower clients towards independence and self-sufficiency, ensuring they are treated with dignity and respect. We collaborate with various stakeholders to address homelessness through advocacy and systemic change. Our organization offers a comprehensive benefits package, including health insurance, retirement plans, and generous paid time off.

Role Purpose: We are seeking a compassionate and proactive individual to join our team as a Pre-Trial Community Support Specialist. The ideal candidate will possess a strong commitment to housing as a fundamental right and will be sensitive to issues of racial equity and diversity. This role involves building trust with clients, advocating for their needs, connecting them to community resources, and providing short-term case management aimed at securing stable housing.

Key Responsibilities:

  • Work collaboratively with the Court Support Services Division to manage program referrals.
  • Facilitate housing discussions with clients to create personalized stabilization plans that address barriers to housing.
  • Deliver comprehensive case management services, including assessments, budgeting assistance, and referrals to community resources.
  • Guide clients in locating suitable housing options and utilizing available resources effectively.
  • Educate clients on housing laws, rights, and responsibilities associated with residential leases.
  • Ensure accurate and timely documentation in required databases.
  • Maintain open communication with tenants, landlords, and other stakeholders.
  • Conduct housing inspections and assess compliance with safety standards.
  • Assist clients in securing financial assistance for housing-related costs.
  • Document client progress and maintain organized records.
  • Provide transportation for clients when necessary.
  • Participate in community meetings as directed.
  • Take on additional responsibilities as assigned.

Qualifications:

  • Strong verbal and written communication skills.
  • Ability to work independently and meet deadlines.
  • Exceptional interpersonal skills to engage effectively with diverse populations.
  • Proficiency in Microsoft Office Suite and other relevant software.
  • Detail-oriented with strong organizational and problem-solving skills.
  • Effective time management skills with the ability to prioritize tasks.
  • Experience conducting housing readiness assessments.

Education and Experience:

  • Bachelor's degree in Social Work or a related field is preferred; equivalent experience will be considered.
  • 2-3 years of relevant experience in social services or community support.
  • Experience working with justice-involved populations is a plus.
  • Familiarity with housing-first approaches and motivational interviewing techniques.
  • Bilingual candidates (English/Spanish) are encouraged to apply.

Licenses:

  • Valid driver's license and a clean driving record are required.

Compensation:

  • Hourly wage ranges from $23 to $25, commensurate with experience, along with an incentive compensation plan.
  • Comprehensive employee benefits package, including medical, dental, retirement plans, and tuition reimbursement.

Physical Requirements:

  • This position may involve intermittent physical activity, including walking, sitting, and occasional lifting.
  • Reasonable accommodations will be made for individuals with disabilities.

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