Healthcare Support Specialist

1 week ago

Coral Springs, Florida, United States Optum Full time

$2,200 Sign-On Bonus for External Candidates

Bonus Incentives Twice a Year & 18 Days Paid Time Off

Certification Fee Reimbursement Available

For individuals eager to shape the future of healthcare, this is your chance. We are advancing beyond basic services to comprehensive health programs that span the entire care continuum. Start Caring. Connecting. Growing together.

The Medical Assistant is accountable to the Center Administrator and delivers routine patient care within their training scope, operating under the guidance of the clinical supervisor and/or physician in accordance with applicable state regulations.

Key Responsibilities:

Demonstrates exemplary behavior and communication skills that reflect a commitment to outstanding customer service, ensuring quality and concern for every internal and external customer.Under the supervision of a physician, administers medications, provides immunizations, performs EKGs, conducts ear washes, and offers other patient services. Assists in basic office and minor surgical procedures. Aids in educating patients and/or families as directed by the physician.Performs venipuncture under the supervision of a physician or advanced care practitioner.Contacts patients as necessary to relay test results and instructions from the physician, as well as to schedule required visits. Manages telephone inquiries and triages calls. Responsible for all laboratory tasks, including drawing, spinning, and preparing blood for testing while maintaining accurate logs. Acts as a liaison between independent lab services and the center.

Your contributions will be acknowledged and rewarded in an environment that challenges you and provides clear guidance on achieving success in your role, along with opportunities for development in other areas of interest.

Required Qualifications:

High school diploma, GED, or equivalent.Basic Life Support for Healthcare Providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross) at the time of hire or within 30 days of hire.Current, nationally recognized Medical Assistant certification or the ability to obtain certification within 180 days of employment. Medical Assistants hired prior to certification are expected to perform at the same level as a 'certified' Medical Assistant.Bilingual in English and Spanish.

Preferred Qualifications:

2+ years of relevant back-office medical assisting experience.Strong phlebotomy skills.

For individuals residing in Florida, this position requires the AHCA Level II background check (fingerprinting) for all clinicians with direct face-to-face contact with members or employees who will access confidential patient data, with renewal every five years.


At Optum, our mission is to help individuals lead healthier lives and enhance the health system for everyone. We believe that everyone—regardless of race, gender, sexuality, age, location, or income—deserves the opportunity to achieve their healthiest life. However, numerous barriers to good health still exist, disproportionately affecting people of color, historically marginalized groups, and those with lower incomes. We are dedicated to reducing our environmental impact and delivering equitable care that addresses health disparities and improves health outcomes, a priority reflected in our mission.



Diversity fosters a healthier environment: Optum is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



Optum is a drug-free workplace. Candidates are required to pass a drug test before commencing employment.

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