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Healthcare Support Specialist

2 months ago

Coral Springs, Florida, United States Optum Full time

$2,200 Sign-On Bonus for External Candidates

Bonus Incentives Twice a Year & 18 Days Paid Time Off

Certification Fee Reimbursement Available

For those passionate about transforming the future of healthcare, this is your opportunity. We are advancing beyond basic care to comprehensive health programs that span the entire continuum of care. Start Caring. Connecting. Growing together.

The Medical Assistant reports directly to the Center Administrator and is responsible for delivering routine patient care within their training scope, operating under the guidance of the clinical supervisor and/or physician in accordance with applicable state regulations.

Key Responsibilities:

Demonstrates exceptional behavior and communication skills that reflect a commitment to outstanding customer service, ensuring quality and concern for every internal and external customer.Under the supervision of a physician, administers medications, provides immunizations, performs EKGs, ear washes, and other patient services. Assists in minor surgical procedures and educates patients and/or families as directed by the physician.Conducts venipuncture under the direction of a physician or advanced care practitioner.Contacts patients as necessary to relay test results and instructions from the physician, as well as to schedule required visits. Manages telephone inquiries and triages calls. Responsible for all laboratory duties, including drawing, spinning, and prepping blood for testing while maintaining accurate logs. Acts as a liaison between independent lab services and the center.

Employees will be recognized and rewarded for their performance in an environment that challenges them and provides clear guidance on achieving success in their roles, as well as opportunities for development in other areas of interest.

Required Qualifications:

High school diploma, GED, or equivalent.Basic Life Support for Healthcare Providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross) certification at the time of hire or within 30 days of hire.Current, nationally recognized Medical Assistant certification or the ability to obtain certification within 180 days of employment. Medical Assistants hired prior to certification are expected to perform at the same level as a certified Medical Assistant.Bilingual in English and Spanish.

Preferred Qualifications:

Two or more years of relevant back-office medical assisting experience.Strong phlebotomy skills.

If the hired individual resides in Florida, this position requires the AHCA Level II background check (fingerprinting) by the State of Florida for all clinicians with direct face-to-face contact with members or employees who will have access to confidential patient data, with renewal every five years.


At Optum, our mission is to help individuals lead healthier lives and enhance the efficiency of the health system for everyone. We believe that everyone—regardless of race, gender, sexuality, age, location, or income—deserves the opportunity to achieve their healthiest life. However, numerous barriers to good health still exist, disproportionately affecting people of color, historically marginalized groups, and those with lower incomes. We are dedicated to reducing our environmental impact and delivering equitable care that addresses health disparities and improves health outcomes—an enterprise priority reflected in our mission.



Diversity fosters a healthier environment: Optum is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



Optum is a drug-free workplace. Candidates are required to pass a drug test before commencing employment.