Client Service Manager

1 day ago


Denver, Colorado, United States Wealth Enhancement Group Full time
About Wealth Enhancement Group

Wealth Enhancement is an independent wealth management firm dedicated to enriching the lives of our clients through personalized financial planning and investment management services.

We strive to perfect our craft by utilizing our team-based Roundtable and UniFi processes, which go beyond the standard approach to provide unique financial plans and investment management services to over 61,000 households nationwide.

Since 1997, Wealth Enhancement has raised the standard of wealth management with specialized knowledge and more attentive service, helping every client craft their future.

Our Denver, CO office is seeking a Client Service Associate or Manager to serve as the liaison between the client and the Financial Advisor (FA). This role involves working with all aspects of the client experience, including financial paperwork and financial account review preparation.

The salary target range for this role is $50,000 - $75,000, depending on experience. We encourage you to apply and provide us with your compensation expectations.

Primary Job Functions
  • Support Senior Vice President and their clients by leading and implementing the client service model.
  • Facilitate new account set up at the custodial and broker dealer level; follow up on fund transfers.
  • Responds to and resolve client requests; complete necessary financial paperwork to execute client recommendations, change beneficiaries, establish trusts, etc.
  • Maintains (CRM) database and client files (Filing, copies, data input).
  • Research and follow up on any issues with the Broker/Dealer, WEG Operations, and vendors.
  • Record incoming assets to the appropriate blotting tool.
  • Learn Company product suitability guidelines, financial operational processes, and financial sales processes.
  • Support client service functions for all teams as requested.
Education/Qualifications
  • 4-year degree preferred.
  • 5+ years of customer service /administrative experience within Wealth Management/Investments industry is needed.
  • Financial administration experience is a plus.
  • Strong interpersonal skills required to develop team and client relationships.
  • Professional presence and communication skills.
  • Strong attention to detail and process.
  • Good problem-solving skills, ability to work with deadlines and prioritize work.
  • Proficient with Microsoft Office.
  • Salesforce experience a plus.
  • E-Money experience is a plus.
Comprehensive Benefits Offerings

Our benefits aim to balance four key elements that make life and work meaningful: health and wellness, financial well-being, professional development, and work/life harmony.

  • Training and professional development.
  • Medical and dental coverage.
  • 401k - with match and profit sharing.
  • Health care spending and savings accounts.
  • Dependent care spending account.
  • Vision coverage.
  • Wellness programs and resources.
  • Life insurance - employer paid.
  • Short-term and long-term disability - employer paid.
  • Paid Time Off.
  • 10 paid holidays each year.
  • Paid parental leave.
  • Tuition reimbursement.


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