Client Services Director

18 hours ago


Denver, Colorado, United States Kennedy Jenks Full time
Client Services Manager

Kennedy Jenks is seeking a seasoned Client Services Manager to lead our client-facing teams and drive business growth. As a key member of our team, you will be responsible for developing client strategies, assembling project teams, and executing plans to deliver exceptional results.

Key Responsibilities:
  • Lead new business pursuits and cultivate strong relationships with clients and partners.
  • Ensure successful project delivery and financial goals by optimizing operational efficiency.
  • Manage client service teams, coordinate resources, and connect people to projects.
  • Serve as Deputy Project Manager or Project Manager for various projects, with full responsibility and accountability for scope, schedule, and budget.
  • Develop and deliver client presentations, proposals, and strategy formulations, working closely with the Marketing & Proposals team.
Qualifications:
  • Bachelor's or Master's degree in Civil or Environmental Engineering, or a related field.
  • 10+ years of experience in water/wastewater engineering consulting, with a proven track record of business development success.
  • Professional Engineer (PE) license.
  • Proficiency in Microsoft Office products and familiarity with Client Relationship Management tools.
  • Demonstrated ability to provide exceptional client service.
  • Strong writing, editing, and research skills.
  • Strong analytical and problem-solving ability.
  • Valid driver's license and acceptable driving record, with occasional travel within the Denver area.
What We Offer:
  • A competitive salary range of $140,000 to $175,000, based on education, experience, qualifications, and location.
  • A comprehensive benefits package, including medical, dental, vision, life, and disability insurance, 401(k), bonus opportunities, tuition reimbursement, professional registration support, and more.

Kennedy Jenks is an Equal Opportunity/Affirmative Action employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional results.



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