Client Services Director
4 weeks ago
Kennedy Jenks is seeking an experienced and collaborative Client Services Manager to join our growing team in Lakewood, Colorado.
Key Responsibilities:- Achieve sales targets by leading new pursuits and cultivating, establishing, and maintaining client and partner relationships.
- Accountable for ensuring successful project delivery and attainment of financial goals by optimizing operational efficiency.
- Leads one or more client service teams, coordinates resources and activities, and connects people to projects.
- Serves as Deputy PM or PM for various projects, working under the PM or Client Service Director, with full responsibility and accountability for scope, schedule, and budget.
- Leads client interview presentations, proposals, and strategy formulation, working closely with the Marketing & Proposals team to deliver sales results.
- Bachelor's and/or Master's degree in Civil or Environmental Engineering, or a similar engineering field.
- 10+ years of related water/wastewater engineering consulting experience with a track record of success in business development.
- Professional Engineer (PE) license.
- Proficiency with Microsoft Office Products and familiarity with Client Relationship Management tools.
- Demonstrated ability to provide excellent client service.
- Strong writing, editing, and research skills.
- Strong analytical and problem-solving ability.
- Valid driver's license and acceptable driving record. Some travel within the Denver area to project sites, for client visits/meetings, and to other Kennedy Jenks offices may be necessary.
- Medical, dental, vision, life, and disability insurance.
- 401k.
- Bonus opportunities.
- Tuition reimbursement.
- Professional registration support.
- A competitive PTO and holiday plan.
- Other benefits and programs.
Kennedy Jenks supports a healthy work-life balance and utilizes a hybrid model of home and office work to empower our people to thrive and achieve their full potential.
Salary range for this position is anticipated to be $140,000 to $175,000, and may vary based upon education, experience, qualifications, licensure/certifications, and geographic location.
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