Client Services Director

4 weeks ago


Denver, Colorado, United States Kennedy Jenks Full time
Job Title: Client Services Manager

Kennedy Jenks is seeking an experienced and collaborative Client Services Manager to join our growing team in Lakewood, Colorado.

Key Responsibilities:
  • Achieve sales targets by leading new pursuits and cultivating, establishing, and maintaining client and partner relationships.
  • Accountable for ensuring successful project delivery and attainment of financial goals by optimizing operational efficiency.
  • Leads one or more client service teams, coordinates resources and activities, and connects people to projects.
  • Serves as Deputy PM or PM for various projects, working under the PM or Client Service Director, with full responsibility and accountability for scope, schedule, and budget.
  • Leads client interview presentations, proposals, and strategy formulation, working closely with the Marketing & Proposals team to deliver sales results.
Qualifications:
  • Bachelor's and/or Master's degree in Civil or Environmental Engineering, or a similar engineering field.
  • 10+ years of related water/wastewater engineering consulting experience with a track record of success in business development.
  • Professional Engineer (PE) license.
  • Proficiency with Microsoft Office Products and familiarity with Client Relationship Management tools.
  • Demonstrated ability to provide excellent client service.
  • Strong writing, editing, and research skills.
  • Strong analytical and problem-solving ability.
  • Valid driver's license and acceptable driving record. Some travel within the Denver area to project sites, for client visits/meetings, and to other Kennedy Jenks offices may be necessary.
Benefits:
  • Medical, dental, vision, life, and disability insurance.
  • 401k.
  • Bonus opportunities.
  • Tuition reimbursement.
  • Professional registration support.
  • A competitive PTO and holiday plan.
  • Other benefits and programs.

Kennedy Jenks supports a healthy work-life balance and utilizes a hybrid model of home and office work to empower our people to thrive and achieve their full potential.

Salary range for this position is anticipated to be $140,000 to $175,000, and may vary based upon education, experience, qualifications, licensure/certifications, and geographic location.



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