Guest Services Representative
7 days ago
Job Summary:
We are seeking a highly skilled and customer-focused Host to join our team at IHOP. As a Host, you will be the first point of contact for our guests, setting the tone for their dining experience.
Key Responsibilities:
- Greet and seat guests promptly and courteously
- Process To-Go and Delivery Orders
- Manage Wait List during peak hours
- Provide menu recommendations and additional information
- Upsell additional products when appropriate
- Take orders using software or by memorization
- Communicate order details to the kitchen staff
- Deliver food and beverages to guests in a timely fashion
- Deliver checks and collect bill payments
- Clean and maintain the appearance of the restaurant
- Provide exceptional customer service
Requirements:
- Prior experience as a host is a plus
- Must showcase teamwork and communication skills
- Must be able to handle money transactions responsibly
- Must be able to multitask and act quickly
- Must be flexible and ready to work in shifts
- Must be a team player
Benefits:
- Competitive Pay
- Flexible Hours
- Extensive Training
- Real Advancement Opportunities
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